Delivery

Russiaflora.com charges a flat fee no matter where the flowers are delivered. Some other websites have different charges based on the delivery area but we have found that customers find this troublesome. Thus we created a flat fee.

Tracking the status of your order:

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Order status information

Order Number :

Delivery Date :

Delivery Address :

Status of order :

Description Notes :

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Type of Enquiry

Tracking Update Non-Delivery

Order Number

Email Address

Full Name

Phone Number

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NOTE: You may send a message to our deliveries for your tracking, however, please note that it may take time to receive the status of the order since the delivery people are continuously busy making deliveries during the day. Delivery notes are usually received late in the evening where delivery notes are sorted and then confirmed. During holidays, particularly peak holidays such as Valentine's Day, Mother's Day and Christmas, the deliveries notes and confirmations will come the following day or later. Please also note that not all florists confirm the delivery even after the delivery has been made. If you wish to confirm the delivery we will check for you.

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Express Same Day Delivery

Express Delivery is an extra charge when ordering 36 hours of the delivery date. With Express Delivery, the order will be delivered from 11am to 7pm unless there is any advanced agreement about the delivery time. For most cases, same day deliveries can be made with orders that are received before 12 noon. You may check with us first before making your order, however, we recommend that you place the order and complete payment so that the order is immediately sent to our dispatch division. Please note Express Deliveries are not guaranteed during High Peak times such as Valentine's and Mother's Day.

Morning Delivery

Morning delivery is a service for order deliveries to be sent before noon. This service must be ordered at least 24 hours in advance. Please note that not all places have morning delivery service. If you had ordered morning delivery but we are unable to offer the service on the specified delivery date or your order arrives after noontime, the morning delivery fee will be refunded. The delivery team will try their best to contact the recipient to make the appropriate arrangements. To order morning delivery, you may click the buy button below.

International Delivery

We offer international gift deliveries. The selection of international locations can be found in the left pull down menu. If you have a specific request you can contact us with all the details such as delivery address, delivery date and the items you wish to send such as a flower bouquet, a dozen roses, cakes or gift hampers and gift baskets.